WiFi Surveys
Understand how your network is really performing with our WiFi Surveys.
Fix your WiFi problems - guaranteed.
Book Your WiFi Survey Now
As WiFi Specialists for over 16 years, when we say we guarantee to fix your WiFi problems, we mean it.
You're looking for a WiFi Survey.
Is this because:
- Your current WiFi solution is clunky, slow, or not working as it should?
- Your business is moving to a new building or office?
- You're looking to extend your wireless network?
- Or perhaps your physical environment is complex or challenging?
Good news: You're in the right place.
Our comprehensive WiFi Surveys are guaranteed to help you achieve fast, reliable WiFi that you don't have to worry about; because it just works.
What is a WiFi Survey?
A WiFi Survey is effectively a blueprint that enables you to build the core foundations of a robust and reliable wireless network.
We use our specialised Ekahau WiFi analysis equipment to reveal areas where your staff could encounter connectivity issues - such as signal interference or dead spots - and provide you with recommendations on how best to configure, deploy and optimise your WiFi network for maximum performance.
By conducting a wireless network survey, you can obtain the key information you need to achieve a strong and consistent connection across your entire organisation.
Here's why you need a WiFi Survey:
Reduce costs
A WiFi Survey allows you to properly plan the placement of wireless access points, minimising unnecessary hardware. This targeted approach will allow you to optimise wireless coverage, while maximising your return on investment, and reduce your support overheads too.
Reduce Downtime
By identifying and addressing areas with poor signal strength or interference, a wireless site survey helps you build a more reliable and stable network. This minimises downtime caused by connectivity issues, leading to increased operational efficiency and productivity gains for your staff.
Optimise Bandwidth Allocation
Understanding how your wireless network is being used enables you to optimise bandwidth allocation and your network QoS (Quality of Service) configuration. This ensures that critical applications receive the necessary resources, preventing congestion and latency issues. The result? Improved network performance where you need it most.
Enhance Security
WiFi Surveys also help you to identify and remedy potential security vulnerabilities, so you can protect your business against breaches that could cause organisation-wide disruption.
Types of WiFi Survey
Predictive Remote Survey
This type of WiFi survey is conducted remotely.
Our team will use your floorplans to give you an indication on what equipment you'll need and where to place your access points by simulating how your network could perform.
A Predictive WiFi Survey is a speedy and wallet-friendly way to estimate costs. Just keep in mind, it won't catch problems with things like cabling routes, mounting locations for access points, or interference.
If an onsite wireless survey isn't currently possible for you, this is a great option to make sure you're on the right track.
Design Survey
This is our most comprehensive wireless network site survey.
Our Design Survey is conducted onsite to provide you with the most in-depth overview of your site's specific WiFi needs.
During your wireless survey, our WiFi Specialists will thoroughly examine your environment using the Ekahau Sidekick 2.
They will measure aspects such as the signal loss, building structure, and potential sources of interference. This hands-on approach allows us to gather precise data and ensures that your WiFi setup can be tailored accurately to meet the specific requirements of your site.
Troubleshooting Survey
Also sometimes known as a WiFi Audit, our Troubleshooting Survey is conducted onsite and focuses specifically on reviewing your current network performance, identifying issues and highlighting security threats.
Our WiFi Specialists will work with you to identify the root cause of your specific networking challenges, and provide you with the recommendations you need to put things right; so you can get back to enjoying seamless connectivity as soon as possible.
If you're looking to improve user satisfaction while reducing your support tickets, our Troubleshooting Survey is the service for you.
WHY WE'RE THE BEST FOR WIFI SURVEYS
Specialists in WiFi for over 16 years.
Whether it's deploying WiFi across offshore wind farms, supporting busy sites such as London's Kings Cross, or helping small businesses to achieve better connectivity, when it comes to WiFi, we really do know our stuff.
In-house expertise.
When you choose Haptic Networks to conduct your WiFi Survey, you can be confident that what you see is truly what you get. We don't outsource our knowledge, projects or WiFi consultants, and we utilise the very best WiFi analysis equipment, to give you clear and relevant advice.
Fast turnaround with guaranteed results.
We know how hectic and busy the workloads of our customers can be, especially when your WiFi isn't up to scratch. You want to achieve better WiFi, and we want to help you get there quickly. So our WiFi surveys are conducted with this in mind: our consulants will thoroughly analyse your site while minimising impact, and you'll be given clear timelines so you know exactly when to expect the findings of your survey.
Friendly, down to earth service - salesy fluff talk not included.
From your first call to us through to your handover session, our team are here to answer any queries you may have, big or small. We don't use switchboards or call centres. When you need us, you'll get to speak directly with friendly, helpful humans that know a thing or two about great WiFi.
What our clients say about us
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"Our network had for a long time been an area of concern for the business, however from my first engagement with Haptic I was very impressed. Our Account Manager rapidly understood our situation, we were able to agree on a logical project process with Haptic's Technical team, and I was presented with a comprehensive and validated proposal that was sensitive to our needs."
Antony Major, Service Manager - Chartered Management Institute
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"Having worked with the Haptic team on 12 sites WiFi deployments across the trust I can confidently say you won't find a better Educational WiFi specialist: the level of service has been first class and they consistently find innovative solutions to seemingly unsolvable issues. I'd highly recommend them as a networking partner."
Matt Jones, IT Manager - St Francis & St Clare Catholic MAC
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"Haptic’s capability to provide a complete end to end solution was a major attraction, this coupled with Mark’s (Haptic Project Manager) grasp of the complexities of the multi stakeholder nature of the Estate were significant factors in our selection of them as our WiFi Partner. Since they have started work on thr Estate I’ve been consistently impressed by the speed and efficiency with which they work and their willingness to go the extra mile to ensure a continued improvement in service quality."
Surjit Kaur, Project Director - King's Cross
Ok then, how long is it going to take?
Once you've submitted your details, we'll typically respond to your query within one hour.
We'll need a few bits of information to allow us to conduct your WiFi survey, such as floorplans & details about how your users interact with your WiFi.
From this, we'll then put together a proposal for you and aim to have this in your hands within 48 hours.
If that looks good, we'll schedule your WiFi survey to take place on a day and time that's convenient for you.
Once your WiFi survey has been completed, our consultants will review the findings and create a bespoke report. This will then be reviewed with you on a handover call where we will answer any questions you may have.
Helpful Resources
5 Reasons Why Your WiFi Is Woeful - And How To Fix It
WiFi Revitalised - Chartered Management Institute
Video - Why We Do What We Do
Contact us today
If you're ready to experience fast & reliable WiFi, it's time to give our friendly team a call.
Call us now: 01536 316870
Send us an email: hello@haptic-networks.com
Or fill out this form and we'll get back to you as soon as possible.
Haptic Networks Ltd. 2024